The installation of the new unit went very smoothly. The installers were first class. They were very respectful of the house and kept in good communication with me. The weather has been cool since installation complete so have not had need to employ the unit.
The guys were neat and courteous and did a great job and the system is running great , just in time for a heat wave.
We truly do appreciate your installing the water heater. We would not think of going anywhere for as not only do you know our system very well, all of your people (office and service) are always extremely helpful, personable and provide the best service possible.
I really appreciate the rapid service to our down walk in refer unit. You guys saved our ass. Eastern Mechanical has been a good fit with Immucell. As Facility Manager, I have to know that when I call for service, your crew will respond. All of the work Eastern has done in this facility has been done on schedule and the quality of that work has been outstanding. That has value beyond monetary concerns.Thank you for making my duties easier.
I cannot thank you enough for the spring tune-up that Portland Harbor Museum received this past week. As a museum, it is so important for our heating and air conditioning to be working properly. At the same time, as a nonprofit, we are usually short of funds. Consequently, circumstances require us sometimes to delay or skip needed heating and air conditioning maintenance. In the current economy, as you might imagine, even paying for our basic expenses has been difficult.
By providing this service to us at no charge, Eastern Mechanical has demonstrated its commitment to assisting nonprofit groups in and around Portland. Without companies like yours, organizations like Portland Harbor Museum could not survive. We genuinely appreciated the way in which you reached out to us. It is a real pleasure to do business with a company that cares about the community.
We just finished a Supervisors meeting and everyone has complimented on the Service we are receiving from all the Techs at Eastern Mechanical. Jeff did the Ductwork yesterday and finished quickly and most importantly like he was never here. They all follow Protocol and we enjoy the communication.
All the guys, have done a great job, we do take advantage of having Steven to call he does get the messages to you guys very quickly. That’s all we could ask for. Pass on our Thanks to all. Keep up the great work.
Late this week our propane boiler that provides hot water through a storage tank failed to run leaving us with no hot water. It was intermittent so we cancelled our first request for service yesterday. Late in the day it became apparent that it had failed so we called your after hours service. Ben (not sure of his last name) called us back within a half an hour and indicated that he could be at our house in 20 minutes. He came and immediately diagnosed the problem. The boiler is 19 years old and needed a new igniter. He was not certain if he could get the proper part today, Saturday, from a local supply house. I was nervous it would be a week or more before the part arrived and could be installed, but by 11:00 this morning, Ben was leaving our house and we were literally in “hot water”!!!! He was courteous, prompt, knowledgable, and just plain great! Good employees can be hard to come by, great ones even more so. Kudos to you and Ben. I hope he is available when we need service again.
The Eastern Mechanical Inc of Biddeford Maine finished and installed 2 each Daikin Mini Split Air Conditioning and Heating systems at our home on June 24, 2015.
The work was completed in a scheduled, processional, timely and neat manner.
The contractor’s personnel were outstanding in the layout and installation of the inside and outside units. The service was exceptionally fast with very little disruption to our normal daily routine.
The new A/C – heating system has already given our family great comfort and pleasure on those hot-humid days.
I take great pleasure in recommending Eastern Mechanical Inc and their very professional staff for installing your A/C and heating systems.
Mike, Please pass along to your guys. Great Job on the mixing valve installation. The tennants didn’t even know their water was shutoff. Some actually called and asked what time you were goint to start and you were already done.
Michael Ruessell, CTI Construction Manager